FAQ and Policies


Hello and Welcome!

I'm so glad you are here! Before you purchase anything from the shop I want let you know how it works!

Step One: Find the perfect design for you or a loved one!

Step Two: Choose your size, style, color, etc.

Step Three: Add to Cart!

Step Four: If any notes are needed, please put the info in that section.

If you have any issues feel free to reach out to me personally, admins, or reps for the shop via our Facebook!!

Email: Shopwildraine@outlook.com

Facebook: www.facebook.com/groups/wildraine/

No refunds/changes can be made to orders unless it was a mistake of Wild Raine.

if there is a mistake from Wild Raine a return label will be sent to the buyer and once the item is received a refund will be issued.  Please allow (3) business days to receive the refund. 

Please read descriptions of all items carefully before purchasing.  IF THERE IS AN ERROR WITH YOUR ORDER PLEASE EMAIL US WITHIN 24 hours of placing your order.  

All orders will receive tracking through Shopify by email or text (depending on what you select at check out). 

Please make sure your address is correct when checking out.  Once orders have shipped there is no longer anything WIld Raine can do to re-route packages.

Wild Raine is not responsible for any damage caused once packages have been shipped.